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We are currently not able to process recurring payments at this time.  We are currently working to resolve the issue.  Please note: One Time Payments are still available via the web .  Please visit http://www.clevelandwater.com often for updates.

If you are currently an EZ Pay Customer (automatic checking account withdrawal) and want to transition to Credit Card Payment using our Online Portal.

You must first call customer service at 216.664.3130, to remove EZ Pay from your account.  Then you may then go online to sign up for Credit Card Payment, or our Customer Service Representatives can assist with setting you up.

Note: There is no fee for this service.

Questions? Call customer service at 1.216.664.3130 |
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